Rules of reservation and booking of apartments
A reservation is valid for two bank days, it is the time given to you to pay the prepayment value, which will confirm your plans to stay with us.
The value of a prepayment is 30% of the total value (value per night × number of nights).
Booking is done automatically after reception of your prepayment value. Thereafter the price for the apartment will be fixed (it cannot be changed).
If the prepayment value is not received within two bank days, the reservation will be cancelled.
Cancellation and refunds
If the booking is cancelled until 30 days before arrival, the prepayment value will be refunded.
If the booking is cancelled in the 30 days before arrival, the prepayment value will not be refunded.
Attention!
Some of our apartments are available in childfree format. Therefore, if you are travelling with children, you may only stay on the first floor in apartments №№1, 2, 3, 4.
Staying at our apartments with small pets (up to 3 kg) should be discussed and approved during the booking process and should always be announced beforehand.
We do not provide installation of extra beds in the apartments. The number of guests should not exceed the number of beds in each apartment. This should be taken into account before booking.
Check-in — from 14:00, check-out — until 12:00.
Still have questions?
For any extra information, reservation of transfer, consultation with a doctor or a massage, call us at phone numbers, which can be found in Contacts.